Your Privacy Matters

Privacy Policy

Learn how OPTIM-AL collects, uses, and protects your personal data in accordance with GDPR.

Last updated: May 22, 2026

1. Data Controller

OPTIM-AL EOOD, registered in Bulgaria with address: 6 Jawaharlal Nehru Blvd., Floor 5, Office 504, Sofia 1324, is the data controller responsible for your personal data. You can contact us at sales@optim-al.com or by phone at +359 2 951 6722.

2. What Data We Collect

We may collect the following types of personal data: (a) Contact data - name, email address, and message content when you submit a contact form; (b) Usage data - IP address, browser type, pages visited, and time spent on the site, collected automatically via analytics tools; (c) Cookie data - preferences and session information stored through cookies.

3. How We Use Your Data

We use your personal data to: respond to your enquiries and provide requested information; improve our website and services; comply with legal obligations; send relevant communications if you have given consent.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict the processing of your data; lodge a complaint with the Commission for Personal Data Protection (CPDP) at www.cpdp.bg.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. We encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: sales@optim-al.com