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CRM is customer relationship management system that manages sales communications, sales, marketing, after sale support and delivers organization, control and management of sales teams. The system tracks: sales leads and opportunities with sales pipelines, preparation of quotations and contracts, current status and planned steps for any sales opportunity, results of individual and team activities, etc. CRM is an excellent tool for optimization of sales processes and customer service in any organization.

The system is accessible in real time via mobile devices and has integration with Microsoft Outlook.